I just read some of the horrible reviews that people have given. Really ? I have bought 7 vehicles from Martin since 1994, 2 used and 5 new. They have always treated me with respect and the service department has been helpful with any and all issues I may have had, which has been very few. My visit yesterday was no different, in for airbag recall. They were as professional and courteous as always and I was out of their in about an hour. Just enough time for some coffee and a look at the new trucks and Hellcats.

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I was looking for a new truck since my Camaro was getting impractical. They happened to have the one I liked. Got a good price and Maria in sales did a good job of getting me into it.

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Made the appointment, took my Wrangler in, service had it a little over 2 hours, and it was done. Never have problems when I go in for recall work.

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Martin Dodge treated me with respect and kindness purchasing my new Dodge Ram! Called the service department to schedule a recall and Martin Dodge scheduled me within 5 days of the call! You give respect you get respect! As long as Martin Dodge continues to take care of me as a valued customer I'll continue to give them my business! Thanks again for a smooth purchase!

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Was told recall fix could be two hours but I notified them my son had an appointment in two hours with orthodontist and receptionist speed up the procedure and we were out in less than 30 minutes.

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The service rep (Jessica Riley) was very knowledgeable and kept me informed on the progress of the service while it happened. Her diagnosis of my problem was quick and correct. She has a wonderful way with customers a rare talent these days.

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Got in and out fast.work was good. been nice to had my truck wash

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Rescued weary travelers - Our van's alternator went out on 1-65. We pulled into a gas station approximately 30 miles from Bowling Green. The tow truck let Martin know we were on the way. They were expecting us - were able to do a quick assessment and were committed to getting us on the road as soon as possible. Once the issue was identified, they processed our extended warranty and were able to give me a cost estimate. They had the part in stock and began the work immediately. No sooner had we gone to the mall to eat (thanks to their nice shuttle driver), they had already called and the car was fixed and ready.

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We were traveling home (Evansville) from Nashville and our alternator went out completely. We were "stranded" at a gas station approximately 30 miles from Bowling Green. We used AAA to get our car towed to the dealer. Ben and his crew were fantastic to deal with and completely understood the urgency of our situation. They had the part in stock and were able to process our extended warranty information. Their fantastic shuttle driver took us to the mall to eat and before we were done, they had called and the car was ready to go. We've had NO issues since and have nothing but wonderful things to say about our new friends in Bowling Green. Thanks so much to Martin's Service Dept. As far as we're concerned - it couldn't have gotten much better.

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