The customer service provided by Mr. Chubby Gaston was above and beyond excellent. He was very knowledgeable and help me with all my concerns about purchasing this new vehicle. Everyone I encountered at Downtown Hyundai was very friendly and meet all of my needs with my new vehicle. I highly recommend this place for your next car purchase 5 stars service.

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Everyone was great and great service

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Superb customer service, Highly recommend for fast reliable car maintenance. The service representative Jessica was extremely respectful, helpful and determined to help any way she could. Highly recommend her for a promotion.

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Great, helpful, and courteous service

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I had an awesome experience at downtown hyundai. my sons car broke down, too expensive to repair for the value of the car. I was able to purchase car from out of state. all paperwork was done prior to us going to get car on line. very easy. Arthur Jones was extremely helpful. everyone at the dealership was so nice. I would definetly recommend this dealership

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We’ve purchased our third car there for our family. They run great and and are reasonably priced on top of a great design.

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Even with understaffed I experienced super service!

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Everyone was incredibly friendly and helpful. They helped me purchase a car for the first time!

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Took my 2015 Dodge Ram Laramie into Martin's for a Coolant Flush. Service was handled expertly and quickly by Jessica Forshee. Jessica portrayed her usual friendly personality keeping us informed of why a coolant flush is needed and kept our service stop as short and comfortable as possible. Excellent service again by Jessica.

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Had my Ioniq serviced for the second time here since moving to Nashville. Much better service since last time, though still not up to Toyota. Everything was done quickly and seemingly correctly. Desk staff and computer interface need work! OTOH, has excellent customer service from sales people on both Hyundai and Subaru sides of the dealership. Much better than sales service across the street at Toyota! Improve your service people, paint the intake area, figure out how to get handicapped people from service area into waiting area and you will easily be number one in Nashville. The product (cars) are ...

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Took my Journey in for its first service! Bought someplace else! I will be using Martin Dodge Jeep Chrysler from now on! Thanks Good Job

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These people are great. They take good care of me as Well while they take good care of my car. they kept me up dated step by step

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Jessica is the best service adviser. The service department always does a great job on oil changes or whatever needs to be done to your vehicle. I also love the coupons. They really save you a lot of money in the long run. I would highly recommend them!

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Great service and friendly staff.

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Always timely and professional

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I purchased my vehicle fall of 2019. Dealership was very easy to deal with and my saleperson Selena was wonderful. I am using the service department to service my vehicle and am very pleased with them. Their rewards program is an added plus too.

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The Martin Dodge Jeep Chrysler service department was amazing. We broke down on the interstate nearby while traveling North from TN; when we called for help, the service adviser we spoke to took the matter very seriously and quickly arranged to get us safely to the dealership. Upon our arrival, she was the epitome of customer service and went way above and beyond to ensure we had everything we needed. As for the repair, she presented lots of options for us to consider, was mindful of keeping our cost down when sourcing parts, etc., and even stayed late to make ...

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Always great service when I go for maintenance or for oil changes. They always have good deals/ coupons and I’m always satisfied. I haven’t experienced a bad interaction with them ever. I’d trust them with any car of mine!

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The service department was very nice and took care of the problem. Would definitely recommend using this dealerships service department. Talking with a person there regarding a new truck was also a good experience. They were knowledgeable, helpful, friendly and professional. Didn’t decide to close the deal yet and they didn’t try to pressure me to buy right now which is a very welcoming experience. Will update after going back to close the deal on the entire purchase experience here.

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I came looking for a nice truck at a reasonable price and had everything I want and needed. Curtis was very helpful and worked with to get the right price. 5/5 would recommend anyone looking for a new or used vehicle these Gus are the ones you need to see!

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I am so Grateful for Gregory in the service department service at Jim Reed Chevrolet Subaru Isuzu and Hyundai. I was told that I could not get an appointment for 3 days, but Greg was able to schedule me for the following day. While they ran diagnostics on my car they schedule a Lyft to transport me to a restaurant and back to the dealership. I told them I needed a battery and was prepared to buy it. However, Gregory told me my battery was fine all I needed to do was drive the car. It was such a pleasure to ...

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