Customer Testimonials
Scheduled service on my Jeep, when I called I was transferred to an AI to schedule an appointment. My appointment was for 8:45, I dropped the Jeep off at 8:00.
When i dropped the jeep off i was informed that they may or may not have the part needed. At 5:00 PM I called to request an update. They advised nobody had looked at my vehicle yet.
The next day i still hadn't heard anything about my vehicle. I called at noon and was again informed my vehicle hadn't been looked at. I received a text 30 minutes prior to closing my ... Read More DealerRater - Jun 13, 2025
Got my Jeep in, found out the problem and ordered the parts for me. Very friendly. Thank you.
Jessica and April at the dealership were fantastic through the entire process! I was traveling from out of state and needed a diesel mechanic. They got me in right away and had me back on the road within a couple of days! I canāt say enough good things about this dealership and would highly recommend!
Least painful car buying experience ever. Exceptional sales staff gave me the best deal upfront with no back and forth. Highly recommend Martin Dodge Jeep Chrysler and my sales rep "Z".
I recently took my vehicle to Martin Dodge Jeep and Chrysler and was real pleased with the Staff they were really friendly and went above and beyond. Everything went quick and smoothā¦
The service staff and the service desk was very helpful and very polite. Everything was finished in a timely manner.
I was in to get my Seltos serviced and the customer service was awesome as well as the time it took to service my vehicle. GREAT JOB Martin Dodge!
The service department is great! April and Jessica are the best.. They look out for my best interest.
I had a long wait because I had a recall but it was a pleasant visit. The lady that helped me was so wonderful. She made the wait seem shorter. However, I went to the showroom to discuss the possibility of trading cars and no one approached me. There were several salesmen there but no one ever made eye contact with me. So I left. Thank goodness for the lady in the service area. She was great.
The ladies at the service desk were very courteous down home, friendly people, and they did it in a time. Wait, Manor.
Very helpful folks. The GSM and salesman were very friendly.. itās a family owned dealership so it just felt right.
Service department manager jess is very polite and helpful on getting the repair work done on engine coolant valve. Jess has my respect on managing the service department.
Just had a recall (wheel Sensor) and first service done on our 25 RAM 1500 Limited with the 3.0l HO engine. Received running updates on progress and the truck was completed the next day. I can't say enough good things about the staff at this dealer ship. Jessica always makes the service experience seamless and is extremely professional.
This dealership is one of the best I. This is my second purchase there and it want be the last . They follow up and wantvyouvto be satisfied I feel they are honest and strive to provide good customer service.
Jessica is a great service advisor! Your call center sucks! They wouldn't transfer me to a service advisor when I repeatedly requested it. Lost over 30 minutes of my life I won't get back. And the diesel fuel it cost me, in addition to what I couldn't get done because I had to drive there. If you want to discuss this my number is in your files. Those idiots are going to cause you to lose customers.
Jessica is great and services was very timely. They are also very knowledgeable and helpful
I was very pleased with the work done and was treated kindly by the service department
They got me in super fast found the issue and fixed faster than we had expected
Really good price on the truck and no hassle on the deal. No pressure to buy
As always I was taken care of with the speed and quality care. Great dealership
Everyone I have encountered at the dealership have been really nice and helpful. Jessica in service goes above and beyond to help you have the best experience. She is a valuable employee to Martin's Dodge and they are lucky to have her working for them.
Jc was awesome. He seemed to genuinely care about my concerns and was very knowledgeable about the dealerships product
I scheduled a service appointment for my 2022 Ram truck before I have to drive it on a 2,200-mile trip. When I called to schedule the appointment, I was asked if I would be dropping the truck off or waiting for it. I said I'd be waiting. When I arrived for my appointment, the guy in the service department told me that his diagnostic appointments were around 10 days out. He also said the service dept had complained repeatedly about the scheduling dept about this same issue. Horrible management for letting this continue to go on! I drove 38 miles and took ... Read More DealerRater - Oct 22, 2024
Took my Dodge Durango in there with electrical issues and it sat there for 4 weeks no one not one not a single person called me to give me an update I was the one that reached out at least twice a week and every time I ask when they were going to look at my vehicle it was 2 days from now then 3 days from now I'd call back in there were two cars ahead of me then they just kept on saying they only had one guy or two guys that were specialized in doing this kind of work ... Read More DealerRater - Oct 16, 2024
A dealership that wants to make your car/truck deal work. Good folks to work with th buy a new or used car/truck
Laura Bickett was so helpful! Made everything painless and quick. Highly recommend using her and Martin Kia!
One of the best service departments around. Jessica is the best and will make sure youāre taken care of!
Z Blewitt and the entire staff made buying a truck fast and easy. I didnt want to be in the dealer all day and so they got down to business and didnt take all day trying to make a deal. We are repeat customers and will continue to do business with this dealership in the future.
Switched my trading to Mrs. Brian Lisa a few months ago after going through a lot of losses ,I invest with her and let her manage my account. Was so impressed with the service and I switched brokers to them. So far I invested $2,500 and Earned $26,450 After 7 days of investing and Iām getting used to their platform now. Happy to continue trading with Mrs. Brian Lisa, may God continued to bless you ma'am. You can also contact her if you are interested. Email:[email protected] WhatsApp:+1 (682) 302-4598 Business Page: Brian Lisa Fx Trader
Jessica was great to work with. I will take my truck in for service again in the future.
Iām very pleased with Martin Dodge Jeep Chrysler. They were very easy to work with and didnāt apply pressure during our decision! I highly recommend Kevin and Mark!
Jessica was very professional and courteous. She is very knowledgeable and always get me in for service as quickly as possible. She is amazing and easy to work with. One time I called her with an issue I was having and was about to spend a lot of money elsewhere to get fixed and she told me what she thought it was and I came there and got it fixed and saved a lot of money on something wasn't even the issue.
We love Jessica. She makes dealing with service work easy! She is one reason we keep coming back to the dealership.
I have always had my car serviced here! Always so nice and precessional! Jessica is amazing to work with!
They always have fast friendly service. I feel at ease knowing they are taking good care of my Jeep!
Rapid service and quick notification when completed. Very satisfied with their cooperation in same day turnaround
Jessica was very helpful. She kept me informed of recommendations. Willl be happy to use this ealers services in the future.
Always pays attention to your needs and wants gelp it always positive thanks Martin ,for helping with my new vechiel
Very helpful . Got job done fast. Easy to make an appointment. NIce people to work with
Service is always great and everyone is very friendly. Each oil change has been in a timely manner.
This was my first time going to this particular dealership for an oil change. I had just bought the vehicle and it has always been dealer serviced so I wanted to continue to do so. When I checked in I verified that my air filter would be checked. I was told that it would be included in the multi-point inspection. When I went to pick my van up, I asked if the cabin air filter was checked as well. The guy said "it should have been". I had a feeling it hadn't been, so I went to ... Read More DealerRater - May 17, 2024
Very helpful and very well informative clean facility and very quick service and the price is very reasonable!
Amazing customer service. They took care of my car
I recently purchased a 23 Charger RT. I had the oil changed for the first time today at Martin Dodge Service in Bowling Green, Ky. Upon my arrival Jessica, Trish and Mo personally greeted me with a huge friendly welcome to the Dodge Family and their service department. They were kind and very efficient in getting me in and out of service. My Tech guy Cody was awesome as well as he answered all of my questions. He was very friendly and professional and allowed me to look at my new purchase while he had it up on the rack. I ... Read More DealerRater - May 3, 2024
I fell welcome everytime I on in Jessica took care of everything I needed Thank you
Trish greeted me with a smile and plenty of kindness. This dealership is concerned about their customers needs always. They went over every step taken to deliver safety to me.
Great crew looking out for their customers making sure they get the best out of their vist
I had very good experience people were helpful and answered all my concerns. They tried to get me in and out in a timely manner .
I have had my work vehicle into the Martin Dodge Service area multiple times. Each time I go there the Service Manager Mo and his service writers Trish and Jessica are always so helpful. They treat me so well and are so friendly. I can take my vehicle anywhere I want to get serviced, but their treatment at Martin makes me always want to come back. David Hall
I have reviewed this company once in November after supposedly having my solenoid replaced. They blamed everything on a employee who they fired right after I did my repairs who was also not the mechanic working on my car. I was charged 1387 dollars and my car was not repaired at all. I returned the car 3 days later and was told my alternator now needed replacing but was not bad or having issues when they performed a 200 dollar diagnosis 16 days prior. The car was on their lot for 14 of those days. I took my car back to them on 4 separate occasions ... Read More DealerRater - Apr 4, 2024
Great service and done on time, service writer communicated with me about everything that was going on as it was happening.
I sincerely thank God for directing me to such a legitimate expert trader for me, called Mrs. Sophia George, For her perfect trading techniques, I invested with the little I was having, which was $1000 and I made $12,000 profit in 7 working day's I highly recommend her for any person who truly want to trade for a better life, she guided me through my registration and trade for me too' I never paid any withdrawal. And my profits was paid-out successfully. You can contact her via WhatsApp: +15103061939 Email: [email protected]
Mrs Sophia George is a good Forex, stock & Crypto currency trader that everyone should work with, she can help you earn amazing profit from the trading market, she as been trading for me and I strongly recommend her service to anyone looking for a lucrative trading platform to invest on, I invest $1000 and made a withdrawal of $10,300 without stress Reach out to her and thank me afterward Email: [email protected] WhatsApp+ +1 (510) 306-1939
Moe went above and beyond to help me with my problem. I believe he will be a big benefit for this dealership
I have a great experience each and every time. The service staff is always exceptional
Very friendly and welcoming staff always in good mood and chatty. Clean facility and usually fast service.
Great people to worked with and very accommodating to the customers. They always have a place for customers to wait for their cars in terms of the services been offered.
Friendly people , they were always willing to answer my questions and never failed to call me back. Also Dell was awesome to work with as well!!
Service friendly, always willing to help in any way. They are very easy to work with!
Very helpful and explained all the things they were doing and that needed to be done.
My problem is with appointment itās not easy. Speaking with a foreign place unacceptable
Excellent dealership Service advisor is professional, friendly, knowledgeable and takes the time to answer questions and explain services. Service was completed without delay and vehicle was it was when I took it in, clean and settings unchanfed.
Mr. Dramaine Overton represented well and appreciate his professionalism. He was very thorough and follow up on off hours/days to ensure the sale would move forward. He acted on my behalf to ensure all paperwork was in order prior to my arrival to mitigate any delay with the final transition. We liked DJ even though he is an eagle fan š
Have always figured out what was going on when I had a problem, very considerate.
5 Star service, all friendly,and go that extra mile, never had any issues,always great service
I came in to browse and get and ideal of what I wanted. On a rainy day Kyree Hunter, with a smile, helped me to leave out on a Friday with a beautiful car. If you have questions he fines the answers. Great people at Martin's made you feel like family. KIA
Does not communicate very well about prices and time frames. When asked what a specific service was, they act like the customer is a pain for trying to understand what theyāre being charged for. I will never take my vehicle back. Spent too much money and time for poor customer service and super high prices.
Horrible service! Was told my jeep needed one service initially after sitting there a week was told two other different things. I will not be back to this dealership ever again.
Quick and easy service. The entire staff was helpful in getting my Cherokee in and out. My online reservation didnāt book, but they worked with me. Great experience and I highly recommend Martin
My salesperson was very helpful with my purchase. The dealership worked with me to make sure I got what I wanted.
I found them unprepared to do the work on my vehicle even though I made the appointment a week in advance. (Part not onsite and had to order when I arrived.) When they finally got done they did not bother to let me know. Just parked the vehicle outside and went on to the next job. I finally got tired of waiting and only then found out they had been done with the job for quite awhile.
Found the truck that I wanted on their web site. Kevin was a great salesman and helped me with the whole process. The manager gave me a fair trade-in value and was very honest from the start. Financial manager was very friendly and help make the paperwork a smooth process. Enjoyed doing business with this dealership. Highly recommend!
Honestly, I had a great experience at Martin Dodge Jeep Chrysler Ram. Everything was smooth and information was upfront. The finance man was quick and thorough. The service guy behind the counter was informative, and the salesman made the transition swift and very transparent. If youāre ever in need of a great vehicle give these guys a look. Ask for Zorida, and I promise you will be taken care of.
Routine 20,000-mile service was performed professionally, quickly and efficiently. Everyone was pleasant. Service was completely explained and performed to my satisfaction. I will continue to bring my vehicle to Martin for all of my service needs.
Everyone there helped me out to make the deal I wanted. Very courteous and attentive, all were awesome to my service dog. These guys made everything easy and a pleasant experience, they all receive 5 stars.
Very professional, friendly, helpful and quick service. Dealership looks old but was clean and for my first time everyone from scheduler on the phone to all I met were very helpful
Good service. Fast service. Got my oil change done in a quick time and vehicle was clean afterwards.
I was given the upmost service at this dealership as always. I will be returning
Great service, did everything I asked for. Will always go back there. Everything was perfect
I came across Mrs Lucy when she appeared as a guest on a Forex Podcast in USA. I was listening to and was very impressed with her straight forward approach and the principles of her trading strategy. My heart then told me to invest $2000 with her company as a trial. I was able to withdraw a profit of $22000 after 7 days. Mrs. Lucy Frank make this possible, do well and reach out to her for a secure investment too. WhatsApp,,,, +1 (774) 234ā8612ā¬ Email [email protected]
Was prompt to wait on me. Service was done excellent. Get me a ride back home so I didnāt have to wait all day there.
Martin completed my work while I waited and on time. The scheduled appointment went without a hitch.
Did great on time correct price I donāt like writing a bunch of words, but I will to get through this section.
Martinās Jeep dealership is top notch and had me back on the road quickly.
They are great to work with and always put the customer first. Good service and even better prices!
Fantastic sell! I will definitely do business with them again. Dell Henk was a great salesman.
They have a great service department they are friendly and helpful. Seems like a good atmosphere willing to accommodate their customers.
When you need an appointment you donāt normally have to wait long to get in and your wait time when there is minimal.
Great service. My service advisor kept me up to date on the progress of my vehicle.
Stay far away from this scam operation. They quoted me a price for a service, then when I returned to pick up my vehicle, they charged me more, even though they didn't do anything extra. They said they always add a shop fee. It's like a gratuity, the man said. Then that should be added to the quote.
The man wouldn't give me my vehicle back unless I paid the full price. This is truly the way scammers work. When I told him I would call the police, he went to the service manager who allowed him ... Read More DealerRater - Jul 25, 2023
Martin Dodge made it super easy to put me into my dream 2022 Jeep Wrangler! Everything was quick and painless, and entertaining.
Everyone at the dealership made the experience quick and easy. Thank you for being able to put me in my dream car, my 2022 Jeep Wrangler!
7/14/23 check Eng Lt on. Rough an stumbling. I found a P0300 OBD code, not good and not specific. Service Mgr Jessica. She got my Jeep in for diagnostic. They found more codes and information and made a rather complex set of recommendations. I asked some questions and she and the tech explained in detail what they found, what it meant, why they made the recommendations they did. They gave a good quote and did the work exactly as they said. Picked it up today and drove it to test. Smooth. No rough running or idling. No red cel. My thanks ... Read More DealerRater - Jul 15, 2023
Unusual electrical problem that I caused. Service dept. was patient with me and got our Jeep back to us the next day.
Awesome!! Everyone is so helpful, honest and friendly. Definitely recommend! Shout out to Zorida, Mark and DJ!
Great bunch of guys, shout out to Dj, Mark and Zorida for helping me with my car purchase
My first time getting service done here and it was a great experience. Very nice people.
Big thanks to Mark for always taking care of me when buying and repairs !!! He is a wonderful person, manger, and sales man!! Thank so much for helping with our purchase today also thank you to the other salesman you impressed me!!
Drove 2 hours to look at a new ram 1500. I have to say it was well worth the drive. We ended up purchasing the truck from Kevin and talked to Mark and Mark. Definitely the best dealership I've dealt with. We are first time customers but this won't be our last with these guys.
From a former Benz owner:
Bought two vehicles from here, both me and my partner. I think this speaks louder than any recommendations verbally, seriously. 10/10 experience. Specifically, we want to thank Dion, Ryan, and Ernesto for helping us out. We also want to extend our gratitude to Tony's kind discounts on the vehicles. This is by far the most welcoming dealer we have ever come across, the service alone beats all of their competitors.
By the end of the day, every dealer wants you to purchase a car. But only Hyundai DTLA has made me purchase a car with ... Read More Facebook - Jun 16, 2023
